About Trident Tyre Centres

 

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Trident Tyre Centres in Mount Gambier, Naracoorte and Portland are the consolidation of many years experience, prudent business practices, clear and defined staff training and policies and a vision based around servicing the public and commercial community of the region.
Since the commencement of Trident Tyre Centre with a staff of 4 in 1980 our work force has grown to today to employ 40.

 

Constantly ensuring staff are trained in diverse areas, the customer, customer handling, store image, communication ownership, non-verbal communication, account management, new business and marketing. Our tyre centres offer to the customer the best in trained staff, facilities, products and service standards.

 

 

Our Culture

 

Since the commencement of Trident Tyre Centre in 1980 our philosophy has remained the same : People are our most valuable asset.
To this end we provide training at all levels within the company. The major tyre company we work with is Bridgestone Australia; they have implemented a national accreditation scheme for tyre fitters, which is an innovative step for the tyre industry.

 

We immediately saw the benefits not only to our staff, but also importantly to our valued customers. All Trident tyre fitters are now accredited. In fact, one of our staff members, Andrew Jones received a distinction - the first person to achieve this level in Australia.

 

Trident know the only way to give customer satisfaction is to ensure staff are trained in their roles and that they always remember the importance of our survival (and their own) is to provide the customer with the best of everything: best smile, best knowledge, best product and service.

 

Community involvement is encouraged in all our staff members with many of them filling positions on committees of sporting clubs and other organisations.

 

Trident currently sponsor 5 local football teams, 2 local netball teams, 12 rally cars, 3 speedway cars, the branch of the Holstein Friesian Group and the Valentines Day Rod Run just to name a few. In 2001 Trident supported the Mount Gambier Catholic Church and Childcare at Montebello.